Windows can't open add printer


Some users are saying they are facing Windows Can’t mở cửa Add Printer error while adding printer. Frustrating isn’t it? Something called the Print Spooler could well be the reason behind it. This is a Windows Service that orders your printer to print và controls all the print queues. But, it may show a printing error when it gets stuchồng midway.

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While there can be many printing errors associated with the Spooler service, one such pesky error is, “Windows Can’t Open Add Printer“. But, the good thing is, it can be fixed. Let’s see how.

Solution 1 – Restart the Printer Spooler service

Restarting the Printer spooler service should fix the issue on your computer.

1. Press the Windows key+R.

2. Then type “services.msc” and then hit Enter.


3. As the Services opens up, check the status of the “Print Spooler” service.

4. Double click on the “Print Spooler“.

4. After that, clichồng on the drop-down beside the Startup type và choose “Automatic“.

5. To stop the service, you need to lớn cliông chồng on “Stop“.

(If the service isn’t running, click on “Start“. )

6. After that, click on “Start” khổng lồ start the service again.


Once you are done, cđại bại the Services screen and check if the problem is solved or not.

Solution – 2 Delete the printer queue

The corrupted spooled files may cause this problem on your computer.

1. Search “Services” from the search box.

2. Just press Enter to lớn access the Services utility.


3. When the Services opens up, scroll down through the danh sách of services & double click on the “Print Spooler” service.

4. You need to phối up the startup type of Printer Spooler to lớn “Automatic“.

5. To stop the service, you need to lớn clichồng on “Stop“.

6. Then, click on “Apply” và “OK” lớn save the settings.


Now, minimize the Services utility.

7. Pressing the Windows key+R will open up the Run window.

8. In the Run window, copy-paste this location và then hit Enter.



9. If you see a prompt has appeared, click on “Continue“.


10. Once the PRINTERS thư mục opens, select all the files và folders.

11. To empty the folder, press the ‘Delete‘ key.


Cthua thảm the File Explorer window.

Then, maximize the Services window.

12. Then, right-click on the “Print Spooler” service & then click on “Start” to resume the stalled service.


Close the Services window.

Solution – 3 Adjust the dependencies

Step 1: Press the Windows key + R together on your keyboard to lớn open the Run box. Type services.msc in the search box. Hit Enter.


Step 2: In the Services window, scroll down > find & select Print Spooler > double-clichồng on it.


Step 3: It opens the Print Spooler Properties window > under Service Status > cliông xã on Stop.


Step 4: Now, cliông chồng on the Start button khổng lồ start the service. Press OK.


Step 5 – Now, cliông xã on dependencies tab.

Step 6 – Now, cliông xã on the plus sign lớn expvà each service dependent of this service.


Step 7 – Once you have expanded all the service, note down each service & go to the service manager window again and cliông chồng on start if they are not running, and set the startup type to lớn automatic.

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For example, we can clearly see in the screenshot above sầu, the dependent services are Remote Procedure hotline (RPC), DCOM Server Process Launcher, & RPC Endpoint Mapper. 

Just Open the service manager window again and make sure they are running. If they are not running, cliông xã on start to start the services.

And, you are done. This should resolve your Printer issue and your printing process should continue.

Fix 4 – Modify the Registry

1. Write “regedit” in the search box.

2. After that, clichồng on the “Registry Editor” lớn access it.

NOTE– Once the registry editor opens up. Take a backup of the registry if you haven’t already.

To take a backup, click on “File“. Then click on “Export” to make a new backup on your computer.

3. On the left-hvà side, go khổng lồ this location-

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows x64Print ProcessorsFor 32 Bit PC Users, go to

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86Print Processors

4. Except winkey delete all the keys under Print Processors


Fix 5 – Modify the Spooler key

You can modify the spooler key on your computer to fix the issue on your system.

1. Write “regedit” in the search box.

2. After that, cliông xã on the “Registry Editor” lớn access it.

NOTE– Once the registry editor opens up. Take a backup of the registry if you haven’t already.

To take a backup, clichồng on “File“. Then cliông chồng on “Export” to make a new backup on your computer.

3. On the left-hand side, go khổng lồ this location-


4. Now, on the right-hvà side, double click on the “DependOnService” DWORD value khổng lồ modify it.

" width="578" height="366" srcset=" 578w, 300w" sizes="(max-width: 578px) 100vw, 578px" />

5. Next, mix the ‘Value data:‘ khổng lồ “RPCSS” và “http“.

6. Click on “OK” khổng lồ save the change on your computer.


Close the Registry Editor window.

Restart your computer & kiểm tra if this solves the problem on your computer.

Fix 6 – Uninstall your printer device and then re-install it-

Almost all the printer issues can be solved simply by uninstalling và re-installing the printer.

1. You have sầu lớn press the Windows key+X keys together.

2. After that, cliông xã on the “Device Manager” lớn access it.


3. When the Device Manager window appears on the screen, expvà the “Print queues” simply with a cliông chồng.

3. After that, right-click on your printer, followed by a clichồng on “Uninstall device“.

(As you can notice, the printer device in the screenshot, is the “HP DJ 1110 series“)


4. Simply clichồng on “Uninstall” to confirm the uninstallation process.


Once the printer driver is uninstalled from your computer, cthua the Device Manager window.

Now, follow these methods-

Method-1 Restart your system-

A simple restart should reinstall the driver on your computer.

Method-2 Manually reinstall the driver-

If rebooting your device didn’t work out, scanning the system for hardware change may solve sầu the issue-

1. You can access the Device Manager by pressing the Windows key+X together and followed by a click on the “Device Manager“.


2. When you see that the Device Manager window has opened, just click on the “Action” from the thực đơn bar.

3. After that, cliông xã on the “Scan for hardware changes“.


You will see the printer driver has appeared on the Device Manager again.

Method-3 UseAdd a printeroption-

If the printer still not appearing on your computer, follow these steps to lớn add it manually.

1. Press the Windows key & begin khổng lồ write “Printers & Scanners“.

2. Just clichồng on the “Printers & Scanners“.


3. In the Settings window, on the left-hand side, kiểm tra if you can detect your printer in the danh sách of installed devices.

4. Cheông chồng the danh sách of ‘Printers và scanners‘ installed on your computer.

5. If the printer isn’t included in the danh sách, cliông chồng on the “Add a printer or scanner” option khổng lồ add it.